Shipping and Delivery Policy
Shipping Country:
This shipping policy applies to deliveries within The Netherlands.
Below are the average delivery times for all our packages:
- Latest Order Time: 17:00 (GMT+01:00) Central European Standard Time (Amsterdam)
- Processing Time: 1-2 days (delivery from Monday to Friday)
- Shipping Time: 7-8 days (delivery from Monday to Friday)
We use the following carriers parties:
- DHL
- UPS
- FedEx
Shipping costs
Shipping is free within the Netherlands. We cover the shipping costs for every order. All our products are delivered to your home, tottaly free. There is also no minimum order quantity required.
Order Confirmation
After placing your order, you’ll receive a confirmation email indicating your order is registered and being processed.
Delayed Orders
If your order hasn’t arrived after the maximum delivery time, wait an extra two days and use your tracking code to check the status. If it still hasn’t arrived, contact us with your order number.
Tracking your order
You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self hosted Track Your Order which you can use to track your package.
Contact :
Store Name: Icon Apollo
Address: Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, The Netherlands
E-mail: info@iconappolo.com
Telephone: +31620357801
Customer Service Opening Hours:
Monday - Friday: 8:00 - 18:00
Saturday - Sunday: 11:00 - 17:00
(GMT+01:00) Central European Standard Time (Amsterdam)